Important information regarding COVID-19 – 4/17/2020
We hope that you, your families, your employees and co-workers continue to stay healthy and safe during this unprecedented time. Safety is a top priority at Thompson Tractor, and we are excited to launch a new virtual way for us to serve you, update you on a new curbside pick-up program, and let you know about additional safety efforts for both you and our employees.
The new Thompson Tractor Virtual Dealer is a quick and easy way to experience what Thompson Tractor has to offer and stay up-to-date on how we are responding to COVID-19. Whether you need to buy parts, request service, rent or browse equipment, open an account, or pay online, we are confident the Thompson Tractor Virtual Dealer will be of value to you now and well into the future even after this pandemic. You can find it at here. Please check it out!
In addition to implementing new cleaning procedures throughout the day and using hospital grade cleaning supplies, we are now monitoring the number of customers in our stores at one time while continuing to serve each of you. Our new curbside pick-up program, allows you to call the branch when you arrive and have your order brought out to you, limiting contact. Please see this link for the contact information of your nearest branch location: www.thompsontractor.com/about/locations.
And to keep both you and our employees safe, we continue to adhere to CDC guidelines. For technicians working in hospitals, we have provided them with N95 masks. We have begun the process of providing all employees working in the office with cloth masks. We have also implemented a new equipment cleaning protocol that is available to view on our virtual dealer website or at www.thompsontractor.com/equipmentcleaningprotocol.
Thompson Tractor is dedicated to serving you and has been since 1957. With over 1,300+ employees, we have still had no reports of positive COVID-19 tests, and we are very thankful for that. Throughout the years, we have overcome challenges, and COVID-19 is no exception. We hope we continue to exceed your expectations at this time as we always aim to do. If there are any ways we can better serve you, please let us know. Your feedback is very important to us. You can submit your questions, comments, or concerns here.
Thank you and Stay Healthy,
Lucy Thompson Marsh
President and COO
Click below for previous communications.