Compact and Heavy Construction Service and Maintenance

Besides meeting all your equipment sales needs in Alabama and northwest Florida, Thompson Tractor can help keep your fleet on the job and functioning well. Our team of professional technicians can conduct an assortment of heavy equipment repair services and preventive maintenance tasks to optimize performance, increase longevity, and reduce your company’s operating costs.

We have over 500,000 square feet of service bays across our territory to ensure fast results for every project. We provide our techs with the knowledge, training, tools, and machinery to repair and maintain equipment from Caterpillar and other leading manufacturers.

Contact Our Team

Equipment Management

Repair Options Programs

Field Service

Shop Service

Component Rebuild Center

Oil Lab

Heavy Equipment Maintenance and Repair Services

Routine service is crucial for reducing the risk of damage and ensuring the equipment continues to perform to your expectations. Thompson Tractor offers various flexible and affordable preventive maintenance programs to make managing machine upkeep a convenient and streamlined process. We can service your equipment in our shop or at your location, depending on your needs. Whether you own one model or a large fleet, we’ll provide a customized maintenance solution that works for your business.

Our compact and heavy equipment service offerings also include repair work to restore your machines to peak operating condition. Our capabilities encompass minor projects you may lack the time or resources to complete in-house. We can also handle more extensive work involving engines, transmissions, and other complex components that require substantial expertise. Regardless of the task, you can count on our techs to do the job correctly and minimize unproductive downtime.

Heavy Equipment Rebuilds

If you have older machines with high operating hours, you can give them a second life with a rebuild instead of selling or trading them. The fully equipped Thompson Component Rebuild Center can restore your equipment to like-new condition, eliminating the need for a potentially costly replacement or upgrade.

Our industry-best Class A technicians will execute this comprehensive process, which includes disassembling, rebuilding, and testing most major components to restore their capabilities. These steps can consist of reconstructing the engine and transmission, rewiring electronics, testing and replacing vital fluids like oil and coolant, and repainting the machine.

What Our Customers Are Saying About Us

We take great pride in delivering exceptional service and quality to our clients. The feedback we receive reflects our ongoing commitment to excellence and customer satisfaction

I have no problem recommending a caterpillar product that has a rebuilt program with it, especially if you will be using it for an extended period of time like this d8n has been for 32 years

- David Esfeller
General Manager at Esfeller Construction

Thompson Tractor is my go-to guys when I need to rent equipment, or even purchase equipment

- Lana Cavassa
Owner of SED Construction

Thompson Tractor will perform service calls for us, they’re very responsive and understand the nature of our work. When a machine is down, they understand what it does to production on a job

- Justin Taylor
Fleet Manager of Carcel and G Construction

With Thompson Tractor whether its the sales, rentals, or even the parts and service, they’ve been absolutely amazing for us

- Liz Mason
Owner of ELM Services

I know if I call them (Thompson Tractor) I am going to get results, and I really appreciate that as a business owner.

- Kim Butler
Owner of Mill it Up

Services FAQs

1. Do You Provide Loaners or Rental Substitutions During Repair?

We provide rental substitution options if your equipment needs repair through Thompson Rents. Conveniently rent a replacement from our extensive fleet, and our expert technicians will repair your equipment so you can get back to your project as quickly as possible. Our team will help you find the right rental for your needs, so you can avoid downtime and stay productive.

2. Which Areas Do Your Technicians Cover?

Our field technicians proudly serve Alabama and Northwest Florida. Whether you need routine maintenance, emergency repairs, or a complex diagnostic, our team has you covered with quick on-site service wherever you’re located within our service region. You can find our branch locations and schedule services on our website.

3. What Information Should I Have Ready When Scheduling Services?

For a faster service experience, make sure you have your contact details, your preferred date of service, and crucial equipment details ready:

  • Contact details: Have your name, phone, and email address ready for a smoother scheduling process.
  • Date of service: Let us know a few dates or times that would work best for us to come in for services or for you to come to the shop.
  • Equipment details: Provide the make, model, and serial number of your equipment, and a clear description of the service you need.

With this information, our team will help prepare your appointment and provide you with the best possible support. You can start the scheduling process directly on our website.

4. What Are Typical Service Lead Times and Estimated Costs?

Service lead times and costs will depend on the service you need, the complexity of the job, part availability, and our current service schedule. We encourage you to reach out to our service department directly so you can get a better idea of costs. Our team will learn more about your equipment needs and offer a detailed quote and estimated timeline for your service request. You can schedule a service online or contact us for a personalized assessment.


Have questions? We're here to help.

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