When your Cat® equipment is covered by warranty, you deserve fast, expert service that gets you back to work without extra cost or hassle. As an authorized Cat dealer, Thompson Tractor provides full Cat warranty repair services in our certified shop, and our factory-trained technicians use genuine OEM parts to do the job right.

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What’s Included in Cat Warranty Repairs?

We handle all aspects of warranty-related diagnostics and repairs for eligible Cat machines and components, including:

  • Warranty verification and claim processing
  • Diagnostics and failure analysis
  • Parts and labor covered under the Cat warranty
  • Engine, transmission, hydraulics, electronics, and undercarriage repair
  • Updates and software flashes as required
  • Cat Extended Service Coverage (ESC) support
  • Coordination with Caterpillar for approvals and documentation

The Value of OEM-Authorized Warranty Service

If your equipment is under warranty, there’s no reason to delay service or settle for less than OEM quality. Timely repairs prevent small issues from snowballing into catastrophic breakdowns and major repair bills, and help preserve your equipment’s resale value and long-term performance. Unauthorized repairs or delaying service under your warranty can risk voiding your coverage. Only repairs done by authorized Cat dealers using genuine parts will keep your warranty valid.

Proper warranty repair protects your investment, keeps your machine compliant with Cat coverage terms, and ensures you receive full value from your protection plan. Thompson Tractor’s fast, expert service by factory-trained technicians using genuine, OEM parts keeps your projects on schedule and your team productive.

Enjoy No-Cost, Certified Repairs With Genuine Cat Parts

Selecting Thompson Tractor for your Cat warranty repairs offers you a range of exclusive benefits designed to keep your equipment at peak performance, including:

  • No out-of-pocket costs for covered repairs: Avoid unexpected expenses with all eligible repairs completed at no additional cost to you.
  • Maintenance of equipment eligibility for future claims: Proper documentation and authorized repairs protect your ongoing warranty coverage.
  • Genuine Cat parts and certified service: Protect your equipment from premature wear and ensure fit, durability, and performance with genuine OEM Cat components.
  • Accurate documentation and service history tracking: We make future claims, resale, and fleet management easier and more transparent with a complete service history of all repairs for your equipment.
  • Fast turnaround times with dealer-direct access to Caterpillar: Direct access to Cat parts and technical resources means faster repairs and less downtime, keeping your projects moving forward.

With Cat warranty repair services, you can trust that your equipment is in expert hands, reducing stress and allowing you to focus on your business.

Local Experts, Factory-Backed Support

As your local authorized Cat dealer, Thompson Tractor is the only place to get factory-backed warranty service with full support from Caterpillar. We have served Alabama and northwest Florida for over 65 years and have a deep understanding of the unique needs and challenges faced by local businesses and fleet managers. With fast diagnostics, priority scheduling, and direct access to Cat resources, we simplify the repair process and handle all claims so you can stay focused on the job.

Hassle-Free Cat Warranty Service Starts Here

Protect your Cat equipment investment with Alabama and northwest Florida’s trusted, local partner for authorized warranty repairs and unmatched support. Contact Thompson Tractor to confirm your coverage and schedule authorized Cat service today.