When equipment issues stop your operations in Alabama and northwest Florida, Thompson Tractor brings solutions straight to your worksite. We offer fast, convenient, and cost-effective field service to help you increase your fleet’s uptime, reduce costs, and boost productivity. Our Cat® certified technicians and fully equipped service trucks deliver the fast maintenance and repair you need to keep projects on schedule.
Our Expert Field Services
Keeping downtime to a minimum is key to staying within budget and on schedule. Our mobile technicians are committed to keeping your equipment running safely and efficiently while minimizing the need for further repairs. We provide a full suite of field services, from on-site preventive maintenance that helps you increase your equipment’s longevity to fast repair services that reduce the risk of equipment failure and protect other components.
We also carry a wide range of high-quality parts. If your equipment needs a component replacement, you can trust our team to provide the best part that will extend your machine’s service life.
Our heavy equipment field services include:
- Preventive maintenance: Our technicians inspect and test your machine to spot any issues. Other maintenance services include filter, hose, and belt replacements, fluid changes, lubrication, tire alignment, and battery testing and cleaning.
- Calibration services: Mobile units are equipped to adjust electronic and mechanical systems as needed to ensure equipment accuracy.
- Welding: Our professional welders can repair and reinforce metal surfaces, from small cracks to significant gaps.
- Boring: We offer precision line boring and hole restoration to ensure structural integrity.
- On-site rebuilding: Thompson Tractor technicians rebuild a wide variety of machine components, including engines, transmissions, final drives, and torque converters.
- Complete machine rebuilding: We can also restore machines to their original condition, including dismantling, repair, and component replacement.
- Hydraulic Cylinder repairs: Our team can repair leaks, worn seals, or replace damaged components in your hydraulic cylinder systems.
- Pump and motor repairs: Thompson Tractor ensures optimal performance with comprehensive testing and repair, from replacing a worn bearing to motor rewinding.
- Pin and bushing turns: Our technicians provide specialized track system maintenance to ensure even wear, including pin and bushing rotations and replacement.
- Show swaps: We can help you temporarily replace a malfunctioning machine for testing or demonstration purposes.
Why Field Service Matters
Unscheduled downtime disrupts workflow and can lead to costly delays. Field services are the immediate response you need to ensure your fleet works safely and efficiently without disrupting workflow with equipment transport.
Some of the key benefits of our expert field services include:
- Time and cost savings: Fast field services eliminate the need to transport equipment to a repair shop and repair your fleet on-site to prevent future malfunctions.
- Efficient prevention: Scheduling on-site preventive maintenance allows you to ensure performance and safety with minimal disruption to daily operations.
- Extended service life: Timely maintenance and repair with quality Cat parts and tools help extend your equipment’s lifespan.
Why Choose Thompson Tractor
Thompson Tractor is here when you need us, day or night. We assign staggered start times to our fleets, ensuring they can cover around-the-clock repairs seven days a week. Our Cat® certified technicians, PM field technicians, and Master technicians are knowledgeable experts with extensive backgrounds in heavy construction equipment service.
Each service truck features a crane that can handle up to 14,000 pounds, and our fleet features a boom truck we can use to transport large components to and from your jobsite efficiently. Rather than bringing a machine to one of our shops and disassembling it, we can restore your machine directly on your worksite to provide you with the most convenient experience possible.
With VisionLink, we can save you time by delivering the exact service you need right away. It reveals present fault codes, location, and engine hours, so we have the details we need to send the right technician and necessary parts to your jobsite when you call.
Schedule Field Service for Your Equipment Today
Regular maintenance and timely repair keep your equipment running smoothly, increase machine uptime, and keep your schedules on track. Thompson Tractor’s expert technicians are dedicated to providing fast, reliable field services to help you maintain your equipment as conveniently as possible.
From routine oil changes to parts replacements, we have the knowledge, tools, and equipment to perform services directly on your worksite. Contact us to learn more about our field services and how we can help you manage your equipment.
